Refunds & Terms

Transfer: To another date at no cost no later than 5 days prior to your scheduled event

Transfer after that are subject to a $20 processing fee.

Refunds: By emailing customer service 7 days prior to your scheduled event.

Put “Refund Request” in the subject. A $20 processing fee is charged for all refunds. 

No refunds after 7 calendar days prior to your event. 

Accessibility: Contact customer service to address any accessibility accommodations.

Privacy: All customer data and information is for internal use only and will not be shared, sold, or otherwise provided to any other party. 

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You may opt out at any time.